Privacy Policy

This Privacy Policy applies to personal data provided by the company's clients, both for the provision of various types of services and for other interactions, usually in electronic format, as well as with the participation of clients in company promotions, technical support, and warranty service.

biot-onix.org reserves the right to make changes and additions to the current provisions of the Privacy Policy; such changes and additions will take priority over the current provisions of the Policy. Please note that provided services may contain links to third parties that have their own Privacy Policy provisions. In such cases, biot-onix.org is not responsible for the content and compliance with the Privacy Policy provisions of any third-party company. By providing personal data, the client gives full consent to its processing in the ways provided for by the current provisions of the company's Privacy Policy.

Collection, Storage, and Destruction of Personal Data

biot-onix.org collects personal data only with the user's consent and exclusively to provide the client with a service or services requiring private information: purchases in the online store, participation in promotions, warranty, and service. To prevent leakage of personal data, the company uses a full range of information security measures (technical and organizational).

The maximum period for storing a client's personal data is 75 years from the date the company receives information of a private nature. In all other cases, the company stores the client's personal data until the termination of its activities.

The destruction, depersonalization, or blocking of personal data (or a portion thereof) is carried out to exclude the possibility of further processing of this information.

biot-onix.org collects client personal data in the following categories:

Technical Information:

  • Access time and IP address;
  • Sources of referral to the company's Internet resource;
  • Web pages visited by the user;
  • Advertising banner views;
  • Other technical information provided by the user's browser;
  • The client's phone number (in case of a call to the numbers specified on the company's website).

When registering on the site, the company collects personal information necessary for user authentication / personalization of services / order delivery / customer feedback:

  • Username;
  • E-mail, phone number, and address (in case of product delivery to any address);

Information on User Activity:

  • Information about agreements/contracts between the client and the company;
  • Information about requests and inquiries sent to the company;
  • Data on products and services purchased or used by the client;
  • Payments made and other financial information as required by applicable law.

Purposes of Processing Clients' Personal Data:

  • Sale of products and provision of other services to the client;
  • Accounting for customer preferences (when developing new products or services);
  • Informing the client about promotions, discounts, and special offers via email and SMS newsletters;
  • Providing feedback to clients.

biot-onix.org does not provide personal data of clients to third parties, except in the following cases:

  • Obtaining direct user consent to transfer their personal data to a third party;
  • At the request of law enforcement agencies in accordance with current legislation;
  • Company merger or acquisition.

Use of Cookies and Web Beacons

Cookies allow the collection of the following information about the client: IP address / operating system / browser type / referring URLs. This is necessary to improve services provided to the client (saving passwords on the site when closing the browser, traffic analysis, etc.). Web beacons are used to graphically display depersonalized information about users on the site (visitor/view counters). If desired, the client can prevent tracking of their actions at any time by disabling Cookies.

User Rights Regarding Personal Data

All clients can edit their personal data in their personal account. If a user expresses a wish to stop the processing of their personal data, the client should contact biot-onix.org.